JustCloud Review
Editor’s Rating:
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Avg. User Rating:
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| Customer Service | No Ratings |
JustCloud Review Summary

Pros
- True Unlimited Backup
- Plans starting at $5.95/mo
- No file size or bandwidth limitations
- Sync files across multiple computers
- Private file sharing
- View files directly via the web
- Anytime Money Back Guarantee
- No File type restrictions
- unlimited computers
Cons
- No support for MAC or Linux (coming Dec. 15, 2011)
- No Public File sharing ability (coming Dec. 15, 2011)
- No Live Chat or Phone Support
- No Mobile app’s(files viewed via mobile website)
Best For
Those looking for a scheduled, true unlimited backup solution, who are also looking for features like file sharing and file syncing.
JustCloud Features/Benefits
JustCloud not only provides scheduled online backup, but a whole lot more – features such as file syncing, private file sharing, file versioning, and remote access to your files from any internet enabled device – all while utilizing 256-bit file encryption to ensure your data is safe and secure. With JustCloud you get true unlimited backup without any type of file size or bandwidth restrictions being placed on you.
| Pricing Home: | 1 Year: $5.95/month 6 Months: $6.95/month Monthly: $9.95/month Unlimited Computers/Unlimited Storage |
| Pricing Business: | N/A |
| Storage Space: | Unlimited |
| Free Trial: |
Get a 14 Day JustCloud Free Trial |
| Type of Backup: | Scheduled backup. Hourly, daily, weekly or monthly options are available and your can change it at any time. |
| File Sharing: | Yes – JustCloud currently provides private file sharing for friends and family, allowing you to invite them via Facebook, Twitter, email or even a custom link you create. They will have public file sharing available December 15, 2011. |
| File Version History: | Yes – JustCloud will store 7 versions by default but you can change this to 30 days or even unlimited. |
| Support for Mapped Drives: | No – not at this time. |
| Support for External Drives: | Yes – you can back up files on these devices by moving them into your JustCloud folder. |
| Individual File Size Limits: | None |
| How Long are Deleted Files Kept: | 7 days by default but a 30 day and unlimited version is also available. |
| Customer Service: | Email (phone support expected beginning of 2012)Twitter: @Justcloudcom or @JustCloudHelp Facebook: JustCloudStorage |
| Refund Policy: | Cancel within 30 days and receive a full refund. |
| More Info: | Make Sure to Compare Online Backup Services for Additional Plan Statistics |
Likes
You get both Backup and Sync Functionality: JustCloud provides a scheduled backup that will backup your files to a safe off-site location but it also provides you with a sync folder(10mg by default) that will allow you to select files that you can sync between multiple computers. No more manually syncing files to multiple computers or carrying around flash drives! It’s as easy as dragging and dropping a file into your sync folder, or right clicking on the file and selecting the "Add to Sync Folder". Plus you get both functions for the same low price.
True Unlimited Backup: They are one of the very few companies offering a true unlimited(storage) backup. With JustCloud there are no file size limitations, and no bandwidth throttling. You still get unlimited storage starting at $4.95/month. Other companies such as Carbonite and IDrive will either implement bandwidth throttling that will slow down your backups, or file size limitations, or both on their unlimited backup products. Other companies such as Mozy have eliminated their "unlimited" backup option all together.
Private File Sharing: JustCloud provides the ability to share files, photos, folders and a whole lot more with family and friends by inviting them via Facebook, Twitter, email or even a custom link you create yourself. Collaboration just got a whole lot easier. JustCloud plans to have public file sharing available December 15, 2011 to complete their file sharing capabilities.
File Versioning: By default JustCloud will keep 7 days worth of versions of a file for you, but this can be changed to 30 days or unlimited if you wish. So if you accidentally delete a file… no worries you are covered with JustCloud.
Web based file viewing: Don’t have access to your PC but need to view a file? No problem, you can access your files from any web browser or smart phone using JustCloud’s mobile website.
Excellent 24/7 365 Day a Year Customer Support: JustCloud is shooting for the best customer support team in the business. They are available to help customers with any advice and support they need. Currently customer support is available via email, their knowledge base, and video tutorials. They are setting up a new customer call center in December of 2011, with full phone support expected to online and operational shortly there-after.
No File Type Restrictions: JustCloud gives you the ability to backup any file you choose, regardless of what type of file it is. This means that you can backup things like music, video, pictures, documents, executables, graphics and any more you could possibly think of.
Secure and Safe: JustCloud uses industry standard 128-bit file encryption for transferring and storing your data. This is the same technology used by banks for financial transactions. They also utilize full server mirroring – which means their servers are duplicated to another completely separate data center. This protects you in case of physical disasters or power outages at the primary JustCloud server location.
Easily Restore Files: There is no benefit to having a backup if you can’t restore your files when you need to. With JustCloud restoring files is simple and easy. You can restore any files from both the Control Panel and desktop application in just a few clicks. Restoring from the desktop application is as easy as clicking on the "Restore Files" button – at which time you will be asked to which computer you want to restore(if you have backed up multiple computers), then you will be able to browse through the backed up files and folders to select the ones you wish to restore. Finally you will be asked to select the location(s) you want to restore the files/folders to or even create a new location if you want. At this point the restore process begins.
AnyTime Money Back Guarantee: With any of the plans, you can purchase with complete confidence knowing that if you need to cancel your subscription, JustCloud will issue a pro-rated refund of any un-used months. This sets them apart in the online backup and storage community. Not many merchants provide this type of refund policy.
Dislikes
No Support for Mac or Linux: Sorry Mac and Linux users… JustCloud currently only supports Window’s based operating systems. The MAC and Linux versions will be available December 15, 2011, however!
No Mobile App’s: Currently JustCloud doesn’t have app’s specifically designed for use on any of the mobile devices such as the iPhone, Android or tablet devices. They also don’t support syncing to those devices at this time. Currently access via these devices is limited to using JustCloud’s mobile website. Although the workaround of the mobile website does allow for viewing and working with files, we do hope to see mobile app’s being released from JustCloud at some point in the near future.
Currently No Phone or Chat Customer Support: Currently the only customer support available is via email or by using their video tutorials and online knowledge base. Although their email support is 24/7 and very responsive, live chat support would be helpful. They are expecting to have a new call center with Phone support operational by the end of the year, 2011.
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Get Unlimited JustCloud Backup for $5.95/mo
Summary
JustCloud gives you the security of knowing your data is backed up to the cloud on a scheduled basis that you have complete control over. But it doesn’t stop there, it then gives you a whole lot. Not only do you get an online backup serivice with unlimited storage at a fantastic price, but with JustCloud you also get features like file sharing, file syncing, file versioning, remote access, and an anytime money back guarantee as well. Try JustCloud for 14 Days free Now!






I love this program already and I’ve only had it a matter of days! Already I’ve contacted the support team and had helpful and fast responses from them, which was something I was worried about when dealing with e-mail support. My favourite thing is probably the auto sync feature which means I can set it to sync my files and never need to do anything else, great for a forgetful person like me
This is the first cloud company I’ve ever used, so can’t really compare them to anyone.
So far I love it! I used JustCLoud first to back-up a few picture albums which synced pretty quickly, then went on my mates PC at his house and could see everything in my cloud, as well as add to it when I was in my account. Also I was price hunting for a while and JustCloud was the cheapest I found, as well as promising me unlimited back-ups, which I’ll find out for sure when I put more stuff in my cloud (apparently some companies block the back-ups after a certain limit is reached??) but I was promised Unlimited so this should be what I get.
What does it for me the most though is how simple it all is to use, and according to their blog there’s going to be a drag and drop feature which instantly syncs your files so it’s going to get even better! Like I said I haven’t used any other sites so don’t know if this is better or worse than any others but so far my experience has been perfect with these guys, I wouldn’t look any further!